We understand that sometimes plans change.
You can cancel your order any time before it ships. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it at support@curkdel.com.
Your satisfaction is our #1 priority. We want you to shop with confidence, which is why we offer our Absolute Satisfaction Guarantee:
You are eligible for a full refund if:
You don’t receive your order.
Your order doesn’t arrive within the guaranteed time (45 business days, excluding 1–3 business days for processing).
The item you receive is not as described (full or partial refund depending on the issue).
Full refunds are not available if:
The order failed to arrive due to circumstances within your control (e.g., incorrect shipping address).
Delivery was delayed due to extraordinary circumstances outside our control (e.g., customs delays, natural disasters).
We stand behind everything we sell. That’s why all our products are backed by a 60-Day Money Back Guarantee.
If you’re not 100% satisfied, you can return your item for a replacement or refund — no questions asked.
You’ll simply cover the return shipping cost.
How to return an item:
Contact us first at support@curkdel.com so we can authorize and guide you through the return process.
Once authorized, ship the product back to the return address we provide.
Please do not send back any purchase without prior authorization.
